To set up the returns period in the Rave app, follow these simple steps:
- Log in to your Shopify account and go to the Rave app.
- Click on the "Settings" tab located on the left-hand side of the screen.
- Under "Returns Period," select the number of days that you want to allow customers to return an item before their rewards are frozen.
It's important to note that using a returns period is entirely up to the merchant's discretion. If you're concerned about customers abusing the referral program by making purchases and returning them just to earn rewards, then setting a returns period can help reduce that risk. However, if you trust your customers and want to provide a seamless experience, you may choose not to use a returns period.